Frequently Asked Questions
Everything you need to know about our handcrafted ethnic collection.
How do I ensure I select the right size for my ethnic outfit?
Each product page features a detailed size chart. We recommend measuring your bust, waist, and hips to compare against our guide, as ethnic wear fits can vary between straight cuts and Anarkali styles.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to digital photography and different screen resolutions, a slight variation of 5-10% in color may occur.
What is your shipping timeline for domestic and international orders?
Domestic orders are typically delivered within 5-7 business days, while international shipping takes 10-15 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unworn items with original tags intact. Please note that customized or altered outfits are not eligible for returns.
How should I care for my embroidered and silk garments?
To maintain the longevity of your ethnic wear, we strictly recommend dry cleaning for all heavy embroidery, silk, and hand-painted garments.
Do you offer customization or tailoring services?
Yes, we offer basic stitching and minor alterations for select outfits. You can reach out to our customer support team with your measurements once your order is placed.
